Menlo Security Acquires Votiro to Deliver Easy, AI-driven Data Security to Enterprises
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Meet the Leaders Driving Menlo Security’s Next Chapter
At Menlo Security, our mission is to enable the world to connect, communicate, and collaborate securely without compromise. This mission is driven by leaders who pair deep technical expertise with genuine customer partnership. This month, we’re proud to spotlight one of them: Justin Lim, our Chief Customer Officer.
Justin is a Bay Area native with over 15 years of experience in network and cloud security. Across his career, two themes show up again and again. He thrives in innovative, fast-moving environments, and he has always gravitated toward customer-facing roles where he and his teams help customers solve problems.
He joined Menlo in September at a time when organizations are rethinking how they protect their teams in an increasingly browser-centric world.
As AI accelerates, the browser has become the core workspace for nearly every employee. That shift brings incredible opportunity but also new risk. Justin sees Menlo’s pioneering work in browser security as the foundation that positions the company to lead in this new era.
To him, the question is simple. How do we help customers stay ahead of emerging threats while enabling them to embrace new technology with confidence? That challenge is what brought him here.
Justin’s north star is building long-term, trusted relationships with customers. His leadership style is grounded in empathy, enabling his team and staying curious.
He describes Menlo’s culture as humble, collaborative, and committed to doing what’s right. What stood out most to him is how conversations with customers directly influence how Menlo builds, improves, and delivers its platform. In his words, it’s a company that truly “walks the walk” when it comes to being customer-first.
Success, to Justin, means helping customers feel protected, supported, and confident in their security posture while continuing to strengthen Menlo’s reputation as a well-respected and loved cybersecurity brand.
Justin is focused on helping customers get more value from the Menlo platform in a way that is proactive, predictive, and personalized. As security teams juggle growing demands, he believes thoughtful technology can create experiences that feel supportive, not overwhelming.
Whether it’s providing clearer insights, anticipating needs earlier, or making it easier to adopt new capabilities, Justin’s goal is simple. Every organization that chooses Menlo should feel they have a true partner invested in their long-term success.
Justin’s blend of customer focus, technical depth, and steady leadership strengthens Menlo’s commitment to building secure, modern work environments for organizations around the world. His vision reflects what we value most as a company: partnership, innovation, and a belief that great security should empower people rather than slow them down.
We’re excited to have him helping lead this next chapter with our customers and our teams.
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