Support is available worldwide, 24/7. email us at: support@menlosecurity.com
No matter where you’re located, our global network of support specialists are ready to help you with any of our products and solutions.
We offer a comprehensive training program for customers, designed to equip them with skills to maximize the use of our products and solutions.
At Menlo, we are here to support you. Our ever-increasing Knowledge Base provides yet another way to place valuable information at your fingertips, and assists in answering your questions.
Please feel free to view, search, and access the content here.
Access our extensive collection of articles, release notes, security advisory alerts, and troubleshooting guides (login required).
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New to Menlo? Create a user account to have access to a wealth of support resources, including our Knowledge Base and product documentation.
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Track the status of our cloud service and any associated incidents.
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Access information about our products, including configurations and user guides (login required).
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You can report potential security issues by sending an email to our security team at security-reporting@menlosecurity.com. We strongly encourage you to utilize the provided Public PGP key for encryption purposes. We request that you include the following information with your submission:
We appreciate the offer of a solution to the issue you encountered, but it is not required. When we receive your email, we will send an automatic email as acknowledgment. We will respond with additional emails only if we need further information to help investigate the issue. For the protection of our customers, Menlo Security will not disclose, discuss, or confirm security issues.
Phishing attacks continue to target the least protected attack surface in your enterprise today - the web browser. Menlo Security’s HEAT portfolio dynamically prevents these attacks in real time and provides insight into highly evasive attacks targeting your end users.
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