Incredible Service for Incredible Customers.

Support is available worldwide, 24/7. email us at: support@menlosecurity.com

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Support Portal

No matter where you’re located, our global network of support specialists are ready to help you with any of our products and solutions.

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Video conferencing for online training

Training Program

We offer a comprehensive training program for customers, designed to equip them with skills to maximize the use of our products and solutions.

Self-Service Resources

At Menlo, we are here to support you. Our ever-increasing Knowledge Base provides yet another way to place valuable information at your fingertips, and assists in answering your questions.

Please feel free to view, search, and access the content here.

Need Technical Support?

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Report a Vulnerability

You can report potential security issues by sending an email to our security team at security-reporting@menlosecurity.com. We strongly encourage you to utilize the provided Public PGP key for encryption purposes. We request that you include the following information with your submission:

  1. The full URL
  2. Steps you took
  3. Evidence / Proof of Concept / how to reproduce (include video or screenshots if possible)
  4. Risk or exploitability

We appreciate the offer of a solution to the issue you encountered, but it is not required. When we receive your email, we will send an automatic email as acknowledgment. We will respond with additional emails only if we need further information to help investigate the issue. For the protection of our customers, Menlo Security will not disclose, discuss, or confirm security issues.

Prevent Zero-Hour Phishing Threats

Phishing attacks continue to target the least protected attack surface in your enterprise today - the web browser. Menlo Security’s HEAT portfolio dynamically prevents these attacks in real time and provides insight into highly evasive attacks targeting your end users.

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We Are Here to Help

Support is available worldwide, 24/7.
email us at: support@menlosecurity.com

Customer CASE Studies

How Customers are Protecting Productivity
with Menlo Security

Menlo focuses on securing the browser, because that's where most enterprise work takes place.   

Discover why organizations around the world rely on Menlo Security to protect the enterprise and enable secure access to applications, preventing attacks that legacy security tools cannot stop.

See Customer Case Studes

"Menlo was easy to roll out and integrates well with our security and technology stack in the cloud.”

Alex Ooi

Chief Information Security Officer, Digital Nasional Berhad (DNB)

“To employees, Menlo  is completely transparent, allowing users to navigate a completely functional web resource.”

Premier Miton

UK Based Investment Management Company

“…allows Synapxe to protect its assets from malicious threats without impacting the native user experience.“

Synapxe

Health Tech Agency of Singapore

“I wanted a layered approach that would protect users from web-based threats without slowing down their ability to get work done.”

Dane Zielinski

InfoSec Manager, Jacobson Holdings

“The platform has decreased our remediation needs, while reducing patch pressure.”

Alan Goh

Chief Information Officer, M1 Communications

“Menlo Security helped us eliminate the possibility of a malware infection, rather than just detecting and removing an infection.”

Koichi Sekiguchi

ICT Planning Team Leader, Tokio Marine dR Co., LTD

“Before, we had to manually examine every single potential malware problem. Now, my job is much easier…with the Menlo Secure Cloud Browser.”

François Gasser

IT Security Officer, Gösgen Nuclear Power Plant

“Menlo takes care of all the unknown risks running rampant around the internet.”

Top Credit Card Issuer

Senior Cybersecurity Architect

“Zero-client,easy scaling, and cloud provisioned versus appliance.”

Karl Kemp

Information Security Officer

“Menlo Secure Cloud Browser provided the scalability to ensure that users world wide have the same transparent experience and unyielding protection.”

MTR Corporation

“[Menlo has] eliminated the need to manually apply and update policies across an increasingly distributed IT infrastructure.”

Fortune 100 Financial Services Firm

“Menlo provides protection from email-based malware embedded in links and attachments without impacting the user’s native email experience.”

Fortune 50 Global Investment Firm