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Cookie Policy

Menlo Security Cookie Policy Effective Date:  May 25, 2018 Menlo Security, Inc. (“Menlo Security”) websites use cookies, pixel tags, local storage, and other technologies (“Technologies”) to optimize the browsing experience on our websites and deliver our various web security solutions (collectively, “Services”). By continuing to view this website, you consent to our use of these Technologies. Information about our use of Technologies is set out below. 

 

How do Menlo Security websites use cookies and other technologies? 

Menlo Security, as well as third parties that provide content, advertising, or other functionality on our Services, may use Technologies to automatically collect information through the Services.We use Technologies that are essentially small data files placed on your computer, tablet, mobile phone, or other devices (referred to collectively as a "device") that allow us to record certain pieces of information whenever you visit or interact with our sites, services, applications, messaging, and tools, and to recognize you across devices. 

  • Cookies – We may use “cookies” as described in this section. A “cookie” is a piece of information that our website sends to your browser, which then stores this information on your system. If a cookie is used, our website will be able to “remember” information about you and your preferences either until you exit your current browser window (if the cookie is temporary) or until you disable or delete the cookie. Many users prefer to use cookies in order to help them navigate a website as seamlessly as possible. If you do not want Menlo Security to deploy cookies in your browser, you can opt out of cookies as further described below.

  • Temporary cookies – If you are accessing our services through one of our online applications our web server may automatically send your browser a temporary cookie, which is used to help your browser navigate our site. This bit of information is erased when you close your current browser. If you come to our site from one of our business or advertising partners, our web server may also send your browser a temporary cookie that reflects an “origination code” for that partner. We use this information for statistical and marketing purposes.

 

Name

Provider

Purpose

Expiry

Type

_gat

IgniteMarketing

Used by Google Analytics to throttle request rate

Session

Third-party

_gid

IgniteMarketing

Registers a unique ID that is used to generate statistical data on how the visitor uses the website

Session

Third-party

__hs_testcookie

HubSpot

This cookie is used to test whether the visitor has support for cookies enabled.

Session

Essential

hs_ab_test

HubSpot

This cookie is used to consistently serve visitors the same version of an A/B test page that they’ve seen before.

Session

Essential

__hssc

HubSpot

This cookie keeps track of sessions. This is used to determine if Menlo Security should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.

30 min

Consent banner cookies

hs-messages-hide-welcome-message

HubSpot

When a visitor dismisses the welcome message in their messages tool, a cookie is set to prevent it from appearing again for one day.

1 day

Essential

__hssrc

HubSpot

Whenever HubSpot changes the session cookie, this cookie is also set. Menlo Security sets it to 1 and use it to determine if the visitor has restarted their browser. If this cookie does not exist when Menlo Security manages cookies, it is assumed it is a new session.

Session

Consent banner cookies

  • Persistent cookies If you visit our website and request documentation or a response from us, you may be given the option of having our website deliver a cookie to your local hard drive. You might choose to receive this type of cookie in order to save time in filling out forms and/or revisiting our website.

We may also use permanent cookies to track traffic patterns on our site. Analysis of the collected information by our tracking technologies allows us to improve our website and the user experience. In both instances of a persistent cookie, if you choose not to accept the cookie, you will still be able to use our website. Even if you choose to receive this type of cookie, you can always set your browser to notify you when you receive any cookie, giving you the chance to decide whether to accept it in each situation in which one is sent.

 

Name

Provider 

Purpose

Expiry

Type

_ga

ignitemarketing.co

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

2 years

Third-party

__cfduid [x6]

hs-analytics.nethscollectedforms.nethsleadflows.neths-scripts.comhubspot.comusemessages.com

Used by the content network, Cloudflare, to identify trusted web traffic.

1 year

Third-party

_mkto_trk

Marketo

This cookie allows for tracking of end user page visits and clicks to Marketo landing pages and external web pages.

2 years

Third-party

__hs_opt_out

HubSpot

This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again. This cookie is set when Menlo Security gives visitors the choice to opt out of cookies.

2 years

Essential

hs_do_not_track

HubSpot

This cookie can be set to prevent  the tracking code from sending any information to HubSpot. Setting this cookie is different from opting out of cookies, which still allows anonymized information to be sent to HubSpot.

2 years

Essential

hs_lang_switcher_choice

HubSpot

This cookie is used to consistently redirect visitors to the language version of a page in the language they’ve selected on this top-level private domain in the past (if such a language version exists).

 

Essential

<id>_key

HubSpot

When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login. The cookie name is unique for each password-protected page.

 

Essential

__hstc

HubSpot

The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).

2 years

Consent banner cookies

hubspotutk

HubSpot

This cookie is used to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts.

10 years

 Consent banner cookies

 messagesUtk

 HubSpot

This cookie is used to recognize visitors who chat with Menlo Security via the messages tool. If the visitor leaves the site before they are added as a contact, they will have this cookie associated with their browser. If Menlo Security has a history of chatting with a visitor and they return to the website later in the same cookied browser, the messages tool will load the mutual conversation history with that visitor.  

 

 Consent banner cookies

  • Third-party cookies – Some Menlo Security pages may use cookies that permit select third-party partners, including Google, Marketo, and HubSpot, to provide you Menlo Security-related content, including Menlo Security advertisements, on their sites or elsewhere on the Internet. This is based on your prior visits to the Menlo Security site.

Third parties may use cookies to allow you to link to social networking sites like Facebook and LinkedIn. As noted above, you can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. You can control whether or not these cookies are used, but preventing them may stop us from offering you some services. Alternatively, you may use the third parties’ own tools to prevent these cookies. You may also opt out of Google’s use of cookies by visiting http://www.google.com/privacy/ads/.Additionally, various third-party cookies are set by the following entities and used for statistical and marketing purposes: Ignite Marketing and HubSpot.

  • Web Beacons – Menlo Security may use web beacons alone or in conjunction with cookies to understand visitors’ usage of the site and interaction with emails from Menlo Security. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular website tied to the web beacon, and a description of a website tied to the web beacon. For example, Menlo Security may place web beacons in marketing emails that collect information when you click on a link in the email that directs you to Menlo Security’s site. We may use web beacons to operate and improve Menlo Security’s site and email communications. Menlo Security may use information from web beacons in combination with data about Menlo Security to provide you with information about Menlo Security and the Menlo Security Services.

  • Analytics Information – We may also use analytics tools (including, but not limited to Google Analytics Demographics and Interest Reporting) to collect information regarding visitor behavior and visitor demographics on our website, to improve the visitor experience and to develop website content. On menlosecurity.com this analytics data is not tied to any Personal Information. For more information about Google Analytics, please visit http://www.google.com/policies/privacy/partners/. You can opt out of Google’s collection and processing of data generated by your use of the Service by visiting http://tools.google.com/dlpage/gaoptout.

  • Interest-Based Advertising – We partner with third parties to manage our advertising on other sites. These third parties may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests. If you wish to opt out of interest-based advertising, please contact us at the address given at the end of this Policy. Please note you will continue to receive generic ads.

Our uses of such Technologies fall into the following general categories:

    • Operationally Necessary. We may use cookies, web beacons, or other similar technologies that are necessary to the operation of our sites, services, applications, and tools. This includes technologies that allow you access to our sites, services, applications, and tools; that are required to identify irregular site behavior, prevent fraudulent activity and improve security; or that allow you to make use of our functions such as shopping-carts, saved search, or similar functions;

    • Performance Related. We may use cookies, web beacons, or other similar technologies to assess the performance of our websites, applications, services, and tools, including as part of our analytic practices to help us understand how our visitors use our websites, determine if you have interacted with our messaging, determine whether you have viewed an item or link, or to improve our website content, applications, services, or tools;

    • Functionality Related. We may use cookies, web beacons, or other similar technologies that allow us to offer you enhanced functionality when accessing or using our sites, services, applications, or tools. This may include identifying you when you sign into our sites or keeping track of your specified preferences, interests, or past items viewed so that we may enhance the presentation of content on our sites;

    • Advertising or Targeting Related. We may use first-party or third-party cookies and web beacons to deliver content, including ads relevant to your interests, on our sites or on third party sites. This includes using technologies to understand the usefulness to you of the advertisements and content that has been delivered to you, such as whether you have clicked on an advertisement.

 

How can I control or delete cookies?

Most browsers are initially set up to automatically accept cookies. You can change the settings on your browser to block cookies or to alert you when cookies are being set on your device. You can also delete cookies stored on your device through your browser. Please refer to your browser instructions or Help screen to learn more about how to adjust or modify your browser settings.Please note that parts of our websites may not function correctly if you disable the cookies.