As part of our continued global expansion, I spent a week down-under visiting customers and partners hopping between Sydney and Melbourne. As soon as I got to the hotel, I stepped out for a fantastic run (of course!) along the Sydney-Harbor bridge and Opera House, followed by climbing several flights of stairs to kill the jet lag. Joy of being an ultra runner! Anyways, It was fantastic to meet customers to talk to them about the benefits of Menlo Security Isolation Platform. The story is much like everywhere else. People are tired of layers and layers of security products that ultimately act like a sieve letting malware through. Spear-phishing and Ransomware are major current threats that enterprises just can't stop.
Before my visit, we ran a quick top-50 analysis of the Australian most visited sites. Visiting one of the top-50 sites results in the browser loading 132 scripts from 43 different domains. And 22 of the top-50 sites are running vulnerable versions of software with Microsoft-IIS/6.0 being the oldest one - released in 2003!
Almost everyone that I met were very clear that existing web proxies are just a no-op from a security perspective and nothing more than a redudant extra hop on the egress. This is partly because URL categorization databases don't have effective coverage of websites outside of U.S. This is also driven by the fact that SOC engineers are scarce and simply can't keep up with the deluge of false positives and false negatives from these products. There was tremendous excitement about Isolation being a clear way to future-proof against the threat of malware.
From a Managed Security Provider perspective, we recently announced our partnership with Fujitsu. Many MSP's like Fujitsu, have built out data centers to offer outsourced hardware and hosted applications like Exchange to enterprises. There's growing interest in offering Menlo Security Isolation Platform (which is simply a horizontally scaled virtual appliance cluster) as a Managed Isolation Service to conclusively eliminate the threat of malware.
The following were some of the key take-aways for me as I flew out of Sydney.
- Eliminating malware further up the kill chain is siginifcantly cheaper than cleaning up post-infection. One customer said 70% of endpoint infection was due to flash and between endpoint rebuilds and productivity loss, it was getting pretty expensive for them.
- Customers are struggling with protecting end-users while they are not on the corporate network. Menlo Security's Cloud Service was a huge benefit here to follow the users wherever they go.
- Time to patch, especially with a large number of endpoints, is getting increasingly difficult. Customers love that Menlo's Isolation Platform gives them a time buffer to patch, especially when there's a zero-day in Flash or one of the Document readers (PDF, Word, etc.).
- Preserving native user experience was so critical to customers. In fact one of them had moved a couple of SOC engineers behind the Isolation Platform without telling them. These engineers came into work and didn't notice a difference while surfing the Internet!
The fight against malware is no different down-under compared to the rest of the world. Menlo Security Isolation Platform, with its software footprint (onprem or cloud), is a key layer in the security stack to future-proof organizations against the Web and Email threats.